SignedBy Beta Trial Terms of Service

These Beta Trial Terms of Service (“Terms”) govern access to and use of the beta version of SignedBy, an electronic signature and document-workflow service currently offered as a beta trial (“Beta Trial”) at signedby.ai by SPRK10 B.V., a company incorporated in the Netherlands (“SignedBy,” “we,” “us,” or “our”). By creating an account, uploading a document, or signing a document through SignedBy, you agree to these Terms. If you are using SignedBy on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization.

1. Beta Trial status

SignedBy is currently offered as a beta trial while we actively develop and refine the service. During the Beta Trial:

• Features, pricing, plans, and functionality may change, be added, or be removed at any time, and may change with shorter or no advance notice compared to what Section 12 (“Changes to these Terms”) describes for the Terms themselves;
• The service may contain bugs or errors and may be interrupted; we do not guarantee any particular level of uptime, availability, or performance during the Beta Trial;
• We may suspend, limit, or discontinue the Beta Trial, in whole or for specific features, at any time, with or without notice; and
• We may ask for your feedback about the service. You agree that we may use any feedback you provide to improve SignedBy without any obligation or compensation to you.

The Beta Trial label describes the maturity of the software and the level of support we provide — it does not affect the legal validity of signatures executed through SignedBy. Documents signed through the service are still intended to be legally binding electronic signatures under applicable law; see Section 4 (“Electronic signatures and your responsibilities”).

2. The service

SignedBy lets a sending party (“Sender”) upload a document, place signature and data fields on it, and route it to one or more recipients (“Signers”) for electronic signature. SignedBy records an audit trail of the signing process and produces a completed, tamper-evident PDF with a certificate of completion once every required Signer has acted.

3. Accounts and eligibility

You must be at least 18 years old and able to form a binding contract to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Signers do not need an account to sign a document sent to them — access is controlled by a unique, unguessable link tied to that signing request.

4. Electronic signatures and your responsibilities

SignedBy is designed to help documents satisfy the requirements of the U.S. Electronic Signatures in Global and National Commerce Act (ESIGN) and the Uniform Electronic Transactions Act (UETA) as adopted by applicable states. Using SignedBy correctly — including obtaining each Signer's consent to sign electronically, and using the platform's intent-to-sign and audit trail features as intended — is your responsibility. SignedBy is not a law firm and does not provide legal advice about whether any particular document or transaction is valid or enforceable, or whether electronic signature is appropriate for it.

Certain documents are commonly excluded from electronic signature under U.S. law and should not be signed through SignedBy, including (without limitation) wills, codicils, and testamentary trusts; documents related to adoption, divorce, or other family-law matters; court orders and other court documents; and notices of cancellation of utility services. This list is illustrative, not exhaustive — consult an attorney if you are unsure whether a document is suitable for electronic signature.

5. Acceptable use

You agree not to use SignedBy to:

• Upload or send documents you do not have the right to send, or that infringe another party's rights;
• Forge a signature, impersonate a Signer, or send a document to someone without their knowledge for the purpose of misleading them;
• Transmit malware, or attempt to probe, scan, or breach the security of the service;
• Use the service for any unlawful purpose, including fraud; or
• Send content that is defamatory, obscene, or otherwise unlawful.

We may suspend or terminate accounts that violate this section.

6. Plans, billing, and cancellation

SignedBy offers a free plan and paid subscription plans as described on our pricing page. Paid plans are billed in advance on a recurring monthly basis through our payment processor, Stripe, and subscriptions renew automatically until cancelled. You can cancel at any time through the billing portal linked from your dashboard; cancellation takes effect at the end of the current billing period, and we do not provide prorated refunds for partial periods except where required by law. We may change plan pricing on a going-forward basis with reasonable notice.

7. Your documents and data

As between you and SignedBy, you retain all ownership rights in the documents you upload and the data you submit (“Customer Data”). You grant SignedBy a limited license to host, process, and transmit Customer Data solely to provide and improve the service. See our Privacy Policy for details on how we collect, use, and protect personal data, and our Data Processing Addendum for terms governing personal data we process on your behalf.

8. Service availability

We aim to keep SignedBy available and reliable but do not guarantee uninterrupted access. The service is provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

9. Limitation of liability

To the maximum extent permitted by law, SignedBy will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from your use of the service. Our total liability for any claim arising out of these Terms or the service will not exceed the amount you paid us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold SignedBy harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the service, the documents you send through it, or your violation of these Terms.

11. Termination

You may stop using SignedBy and close your account at any time. We may suspend or terminate your access if you materially breach these Terms and do not cure the breach after notice, or as needed to comply with law or protect the service and other users.

12. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice, such as by email or an in-product notice, before the changes take effect. Continued use of SignedBy after changes take effect constitutes acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law principles. Any dispute arising out of or in connection with these Terms will be submitted to the exclusive jurisdiction of the competent courts of Amsterdam, the Netherlands, except where mandatory consumer-protection law gives you the right to bring a claim in your own country of residence.

14. Contact

Questions about these Terms can be sent to support@signedby.ai.