Free template
Free Boiler Maintenance Agreement Template
A boiler maintenance agreement sets the terms for an ongoing (usually annual) heating-system service relationship between an engineer or contractor and a property owner — what's covered by the standard visit, what counts as a billable extra, and what happens when the boiler breaks down outside the scheduled visit.
It's a natural fit for a signed agreement rather than a verbal understanding, since it usually spans a full year and covers real money on both sides: a missed inspection or a disputed call-out fee is much easier to resolve when the terms were written down and signed up front.
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Example: Boiler / Heating System Maintenance Agreement
This Maintenance Agreement ("Agreement") is made between [Contractor Name] ("Contractor") and [Customer Name] ("Customer"), covering the heating system at [Property Address].
1. Scope of Service
Contractor will perform [Number — e.g. "one"] annual inspection and service of the heating system described as: [Equipment description — e.g. "gas combi boiler, make/model"].
2. What's Included
The annual service includes a full inspection, safety check, and standard cleaning. Replacement parts, and any work beyond the standard inspection, will be quoted and billed separately.
3. Emergency Call-Outs
Emergency breakdown call-outs are [Included / Billed separately at Rate] and Contractor will aim to respond within [Response Time — e.g. "24 hours"] of being contacted.
4. Payment
Customer will pay [Amount] for this Agreement, payable [Payment Terms — e.g. "annually in advance" or "monthly by direct debit"].
5. Term and Renewal
This Agreement covers the period from [Start Date] to [End Date], and renews automatically unless either party gives [Notice Period] written notice.
6. Liability and Insurance
Contractor confirms they hold current [Gas Safe / relevant licensing] registration and appropriate liability insurance for work carried out under this Agreement.
SIGNATURES
Contractor
Signature: _______________________
Print Name: [Contractor Name]
Date: _______________________
Customer
Signature: _______________________
Print Name: [Customer Name]
Date: _______________________This is a real, complete example — copy the text you need, or sign up to send it (or an AI-customized version of it) for e-signature.
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Start for free →Frequently asked questions
What should a boiler maintenance agreement cover that a one-off invoice doesn't?
An ongoing agreement fixes the service schedule and price for the year, and — importantly — spells out what happens for an emergency call-out outside the scheduled visit, which is exactly the moment a verbal-only arrangement causes disputes.
Should I include licensing/certification details?
Yes, if you're the contractor — stating your relevant registration (e.g. Gas Safe in the UK, or the equivalent local licensing) directly in the agreement is a normal, expected practice and reassures the customer.
Can this renew automatically each year?
Yes — the example above includes an auto-renewal clause with a notice period, which is standard for recurring service agreements; adjust the notice period to whatever's fair for both sides.
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